Stop losing customer messages across disconnected tabs. Bring email, website live chat, and a branded customer portal into one intuitive shared inbox with collision detection, SLA automation, and full CRM context.
"Can you verify our webhook endpoint before our product launch this afternoon?"
"Does Vortisk support custom white-labeled customer portals?"
"Thanks for the fast turnaround on the custom SLA configuration!"
Designed for speed, clarity, and zero collision between teammates.
Three-pane layout with real-time agent collision alerts, internal private notes, ticket tagging, and priority assignment.
Drop our lightweight script tag onto any website. It answers common questions with instant article deflection and converts complex chats into tickets.
A friction-free portal where clients search your knowledge base, check status, and reply to open requests without forced password creation.
Publish categorized troubleshooting guides and FAQs once, and insert them directly into replies or embed them in customer portals.
Build no-code When → If → Then rules: auto-route tickets by category, apply warning timers with business hours, and escalate breaches.
Each ticket automatically links to your CRM contact. See contact tags, company info, and past ticket history in the right-hand context pane.
Whether a client sends an email to support@yourdomain.com, submits a query on your self-service portal, or taps your website chat bubble, all messages land in a unified queue with instant routing and ticket threading.
</body> tag on any website, WordPress blog, or landing page. Your chat bubble connects instantly to your workspace inbox.
Install the app with a single click. Your sub-account workspace is provisioned automatically with instant Single Sign-On.
Forward your support emails or drop the chat bubble onto your sites. All incoming messages convert to tracked tickets.
Assign tickets to agents, enforce SLA response timers, trigger CRM workflows, and track customer satisfaction automatically.
Full access to all channels, live chat, customer portal, knowledge base, and SLA automation.
Everything included. No agent limits, no ticket caps, every channel.
Join forward-thinking agencies and businesses who rely on Vortisk Helpdesk to resolve tickets faster and build lasting customer loyalty.